Free Tax Preparation

About the Program

Each year, HSCC partners with the United Way’s Free Tax Prep (FTP) Coalition to provide an FTP site. Individuals and families on a low-income or fixed budget may be eligible to have their federal, state, and local taxes done for FREE. Due to the nature of our program, our volunteer tax preparers pay special attention to Earned Income Tax Credit (EITC) and Child Tax Credit eligibility to make sure that individuals and families are able to get their maximum tax refund.

The FTP Program runs from mid-January to mid-April, with appointment scheduling typically starting the second week of January. To make an appointment, taxpayers should call 2-1-1 or 1-888-856-2773 after the second week of January.

HSCC follows COVID-19 related safety precautions, which reflect the most up-to-date and available information provided by the Centers for Disease Control and Prevention (CDC) and Pennsylvania Department of Health.

Get Involved

All tax returns are prepared by IRS-certified volunteers who have been trained to prepare federal, state, and local returns. Our program could not be successful without our volunteer tax preparers. If you are interested in becoming a volunteer tax preparer, please call 412-437-8229 or email Stephanie at

There are many people that need an extra helping hand. Some serve because they have to and some out of kindness and humility. I recently came across a group of individuals that were more than eager to lend that extra helping hand. The Human Services Center in Turtle Creek greeted me and empathized with me in one breath. They were efficient, kind, and helpful. They went the extra mile. They made me feel comfortable and secure. What a great group of people! So, whenever you think there aren’t caring, thoughtful people left in the world, visit the Turtle Creek Human Services Center. They will change your mind.

Taxpayer, VITA Program

This program is funded in whole or in part under the Community Services Block Grant (CSBG) from the Federal Department of Health and Human Services under the administration of the Commonwealth of Pennsylvania, Department of Community and Economic Development. Allegheny County Department of Human Services is the local agency which makes the CSBG funding award. 

Have tax questions? We can help!

Call 412-437-8229 to leave a message with your name and phone number. We will get back to you within one business day.

2020 Tax Season Results

  • 584 returns completed (2nd highest number of returns for a single site in Allegheny County)
  • $857,836 total refund dollars
  • 179 Earned Income Tax Credit Returns
  • $335,490 Earned Income Tax Credit dollars
  • 28 volunteers
  • 164 hours of tax preparation provided to the community
  • Average household income of persons whose tax returns were completed: $16,213.75
  • Average amount of tax refund: $1,486.90